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Bank Customer Retention Strategies Focus of Upcoming Free Webinar

Retaining customers is a critical key for banks to make the numbers work this year and with Q3 nearing its end, time’s running out fast. Five strategies to help banks survive and thrive in 2009 and beyond will be offered by Clarity Advantage during a one-hour, complimentary webinar entitled, Retaining Your Customers Through Down Turns… and Left Turns. The webinar will be held on September 21, 2009 at 12:00 PM EDT and is first in a four-part series designed to help banks accelerate small business growth.

“The first webinar in our fall line-up will be of high interest to line-of-business heads for retail, commercial, small business, and cash management as well as bank training and learning and development managers,” said Nick Miller, Clarity Advantage president and webinar leader. “Attendees will learn how to use their time and their customers’ time more efficiently and effectively; how to generate more profitable relationships and improve their customers’ bottom line; and how to engage, sell, expand, and retain new and current associations.”

To learn more about and register for Retaining Your Customers Through Down Turns… and Left Turns, visit the Clarity Advantage website.

In addition to Retaining Your Customers Through Down Turns… and Left Turns, the Clarity Advantage Webinar Series includes:

· Talking Cash Management with Small Businesses on October 15, 2009 at 12:00 PM EDT
· First Calls On Prospects on November 19, 2009 at 12:00 PM EDT
· The Value of Coaching and Coaching to Get the Value on December 10, 2009 at 12:00 PM EDT

About Clarity Advantage
Clarity Advantage helps banks generate more profitable relationships faster with small and medium-sized companies, their owners, and employees. Clarity consulting, communications, sales tools and training help banks recruit and deploy sales team members, choose their best business and consumer prospects and clients, then approach, engage, sell, expand, and retain relationships. Clarity also assists banks with consumer sales and cash management sales. Clarity clients have posted increases in household penetration, cross-sells, deposit volume, and loan volume. Visit www.clarityadvantage.com.

Contact:
Karen Tunks, Clarity Advantage
980-939-2112
karen.tunks@clarityadvantage.com

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